Services – Telemonks

Aligned With Your Business Goals

Anything is achievable when you know what you wish to accomplish. Brief us about your business goals, and we will have the best-suited call agents assigned for you.

Pre-sales Lead Qualification

Calling of leads and identifying the high-potential prospects or convincing them to transact.

Sales Conversion

Skillfully turn the filtered qualified leads into customers.

Customer Onboarding / Product Demos

Assist your newly acquired customers, so they get the best out of your product/service.

Collection Management

Run your business smoothly by reminding your customers to pay on time.

Customer Feedback And Surveys

Use our experienced calling agents to listen to honest customer feedback or conduct any kind of surveys.

Subscription Reactivation

Ensure your audience stays loyal to you by reactivating customers and renewing subscriptions.

Audience Generation

Make your events a success by reaching out to the right audience and inviting them.

Industries We Cater To

We connect you with the most-suited call agents to meet the requirements of your industry. They are appropriately assigned to represent your brand and achieve your goals.

Real Estate

Communication with your prospective as well as existing customers is critical to the real estate sector. You can trust our well-trained calling agents for your Sales and CRM requirements.

EduTech

EduTech is a booming sector and needs the support of calling professionals for tele-assisted sales, appointment scheduling, and renewals & retention. Reach out to Telemonks for the best-in-class calling agents.

Event Management

Take advantage of our courteous and well-spoken calling agents to invite guests to your event and manage RSVP.

Data Centre Solution Firms

If you provide data centre solutions, you can handover your pre-sales and support calling responsibilities to our result-oriented calling agents.

Sports & Entertainment

Telemonks delivers an endearing experience for your customers through tele-assisted sales, customer service, loyalty rewards, upselling & event calling.

NBFC

Some of the essential processes of NBFCs, such as prospect identification and interest generation, collections, and document collection through tele-calling, can be adeptly managed by our calling agents with domain expertise.

Homecare Services

Your dedicated homecare service ought to be supported by an equally reassuring group of calling agents. Rely on Telemonks for telesales, renewals, retention, complaints management, upselling and cross-selling.

Ecomm & Retail Companies

Running an eCommerce or retail business comes with a plethora of responsibilities. We can help you execute calling for inbound sales, retention, inbound customer service, email desk management, CSAT and NPS calling.

Event Agencies

While you are busy organising successful events, leave the responsibility of tele-assisted sales, appointment scheduling, complaints management, and loyalty programs to us.

Market Research Companies

CSAT, NPS Calling, and product/service feedback calling require highly-skilled calling agents. With Telemonks, you can hire as many of them for a period suited to your requirements.

Online Trading

Continual interaction with customers is necessary for the online trading sector. Tele-assisted sales, appointment scheduling, renewals and retention are important aspects of connecting with customers that our calling agents can easily manage.

Forex Cards

If your business deals with Forex Cards, we have incredibly skilled calling agents to schedule appointments for you with your audience.

DSA’s of Financial Institutions

If you seek help with tele-assisted sales, appointment scheduling, renewals & retention, deploy our calling agents for efficient services.

Others

Whatever be your industry, if your business needs tele-assisted sales and back-office support, we are always there to help you out.